Shipping policy:
Shipping Policy
At Grand E Store, we aim to provide you with an efficient and reliable shipping experience. Below you’ll find all the details you need to know about our shipping process.
Processing Time:
- Order Processing: All orders are processed within 1-3 business days. Please note that orders are not shipped on weekends or holidays.
- If there is a significant delay in your order’s shipment, we will notify you via email.
Shipping delivery Times:
We offer standard and express shipping options.
- Standard Shipping (3-5 business days)
- Express Shipping (3-5 business days)
Delivery times may vary depending on your location and any unforeseen circumstances with the carrier.
Shipping Confirmation & Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your order’s progress.
International Shipping:
We currently ship worldwide. Please note that international shipping times may vary, and customers are responsible for any customs duties or taxes imposed by their country.
Shipping Delays:
While we do our best to ensure timely deliveries, delays may occur due to factors outside of our control (e.g., customs, carrier delays, public holidays). We appreciate your patience in such situations.
Lost or Damaged Items:
If your item is lost or arrives damaged, please contact us immediately at [your support email]. We will work with the carrier to resolve the issue or arrange for a replacement.
Contact Us:
For any questions or concerns about your shipping, feel free to contact our customer service team at grandestore00@gmail.com. We are here to help!